7-DAY REMOTE ENGINEERING SUPPORT

Our remote engineering packages give you instant access to our wide range of skill sets and certified, site-experienced electrical, mechanical, structural and control systems engineers to keep your site compliant and running safely 24/7

Protect your operations against immediate breakdowns, delays and productivity losses with Waterline’s 7-day on-call remote engineering services. Designed to support you when you need it most, we can assist with your projects, breakdowns, certification issues, and any other operational engineering problems that may arise onsite. This may include:

Electrical, Mechanical and Structural Engineering services – e.g. electrical capacity upgrades, back-up generation, new equipment additions
Operational Technology – e.g. control system changes, data and change management
Asset Reliability – e.g. reducing downtime on a conveyor, stacker or reclaimer
Commissioning – e.g. process control system testing, electrical system validation via video link

7-DAY ENGINEERING SUPPORT Benefits to you

GUARANTEED PRIORITISATION AND SUPPORT

7-day on-call support
THE RIGHT EXPERIENCE

Site-experienced engineers with a comprehensive understanding of site operations

one-stop-shop

Access Waterline’s full range of engineering disciplines in a single phone call
REMOTE SOLUTIONS

No personnel required onsite to minimise your risk and limit costs

7-Day Remote Engineering package inclusions:

basic

ESSENTIAL

premium

get a quote

* PACKAGE PROVISIONS:

Remote support completed during business hours is for a minimum of 1 hour, as per our schedule of rates
Remote support completed after hours is for a minimum 2 hours, as per our schedule of rates
Business hours: 8am to 5pm (AEST), Mon-Fri (excluding public holidays)
One-off purchase order required to commence remote service engagement