7-DAY REMOTE ENGINEERING SUPPORT

Our remote engineering packages give you instant access to our wide range of skill sets and certified, site-experienced electrical, mechanical, structural and control systems engineers to keep your site compliant and running safely 24/7

Protect your operations against immediate breakdowns, delays and productivity losses with Waterline’s 7-day on-call remote engineering services. Designed to support you when you need it most, we can assist with your projects, breakdowns, certification issues, and any other operational engineering problems that may arise onsite. This may include:

  • Electrical, Mechanical and Structural Engineering services – e.g. electrical capacity upgrades, back-up generation, new equipment additions
  • Operational Technology – e.g. control system changes, data and change management
  • Asset Reliability – e.g. reducing downtime on a conveyor, stacker or reclaimer
  • Commissioning – e.g. process control system testing, electrical system validation via video link

7-DAY ENGINEERING SUPPORT Benefits to you

  • GUARANTEED PRIORITISATION AND SUPPORT

    7-day on-call support

  • THE RIGHT EXPERIENCE

    Site-experienced engineers with a comprehensive understanding of site operations

  • one-stop-shop

    Access Waterline’s full range of engineering disciplines in a single phone call

  • REMOTE SOLUTIONS

    No personnel required onsite to minimise your risk and limit costs

7-Day Remote Engineering package inclusions:

Waterline's site-experienced team

You'll be confident your site and team are supported 24/7 by our site-experienced engineering team

basic

ESSENTIAL

premium

* PACKAGE PROVISIONS:
  • Remote support completed during business hours is for a minimum of 1 hour, as per our schedule of rates
  • Remote support completed after hours is for a minimum 2 hours, as per our schedule of rates
  • Business hours: 8am to 5pm (AEST), Mon-Fri (excluding public holidays)
  • One-off purchase order required to commence remote service engagement

SOME OF OUR VALUED CLIENTS WHO HAVE ENJOYED THE BENEFITS OF OUR REMOTE ENGINEERING SERVICES RECENTLY ARE

proud projects

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