Remote Process Control Systems (PCS) Support

Our remote engineering packages give you instant access to our wide range of skill sets and certified, site-experienced electrical, mechanical, structural and control systems engineers to keep your site compliant and running safely 24/7

24/7 team support

site-experienced engineers

Without process control system (PCS) support, control system issues leave your site vulnerable to operational disruptions, reduced efficiency and compliance issues. 

With our site-experienced PCS engineers you will be confident your operation and team is supported 24/7. We’ll identify faults, diagnose failures and troubleshoot problems from any location, anytime 24/7, minimising downtime and production loss.

Remote Process Control Systems SUPPORT Benefits to you

  • GUARANTEED PRIORITISATION AND SUPPORT

    24-hour, 7-day on-call support

  • REMOTE SOLUTIONS

    No personnel required on site to minimise your risk and limit costs

  • SECURE SUPPORT

    Your project is secured against the sudden unavailability of your team

  • THE RIGHT EXPERIENCE

    Site-experienced engineers with a comprehensive understanding of site operations

  • NO LOCK-IN CONTRACTS

    To get your site supported as quickly as possible, this package is also offered on a month-by-month basis

Remote Process Control Systems Support package inclusions:

Remote Engineering by Waterline

Our PCS engineers can identify faults, diagnose failures and troubleshoot problems from any location, anytime 24-7

basic

ESSENTIAL

premium

* PACKAGE PROVISIONS:
  • Remote support completed during business hours is for a minimum of 1 hour, as per our schedule of rates
  • Remote support completed after hours is for a minimum 2 hours, as per our schedule of rates
  • Business hours: 8am to 5pm (AEST), Mon-Fri (excluding public holidays)
  • One-off purchase order required to commence remote service engagement

SOME OF OUR VALUED CLIENTS WHO HAVE ENJOYED THE BENEFITS OF OUR REMOTE ENGINEERING SERVICES RECENTLY ARE

proud projects

Read our recent case studies

engineering services

View our multi-discipline services

waterline wire

Read the latest Waterline posts