Remote Process Control Systems (PCS) Support

Our remote engineering packages give you instant access to our wide range of skill sets and certified, site-experienced electrical, mechanical, structural and control systems engineers to keep your site compliant and running safely 24/7

24/7 team support

site-experienced engineers

Without process control system (PCS) support, control system issues leave your site vulnerable to operational disruptions, reduced efficiency and compliance issues. 

With our site-experienced PCS engineers you will be confident your operation and team is supported 24/7. We’ll identify faults, diagnose failures and troubleshoot problems from any location, anytime 24/7, minimising downtime and production loss.

Remote Process Control Systems SUPPORT Benefits to you

  • GUARANTEED PRIORITISATION AND SUPPORT

    24-hour, 7-day on-call support

  • REMOTE SOLUTIONS

    No personnel required on site to minimise your risk and limit costs

  • SECURE SUPPORT

    Your project is secured against the sudden unavailability of your team

  • THE RIGHT EXPERIENCE

    Site-experienced engineers with a comprehensive understanding of site operations

  • NO LOCK-IN CONTRACTS

    To get your site supported as quickly as possible, this package is also offered on a month-by-month basis

Remote Process Control Systems Support package inclusions:

Remote Engineering by Waterline

Our PCS engineers can identify faults, diagnose failures and troubleshoot problems from any location, anytime 24-7

basic

ESSENTIAL

premium

* PACKAGE PROVISIONS:
  • Remote support completed during business hours is for a minimum of 1 hour, as per our schedule of rates
  • Remote support completed after hours is for a minimum 2 hours, as per our schedule of rates
  • Business hours: 8am to 5pm (AEST), Mon-Fri (excluding public holidays)
  • One-off purchase order required to commence remote service engagement

Our other Remote Engineering Support packages:

SOME OF OUR VALUED CLIENTS WHO HAVE ENJOYED THE BENEFITS OF OUR REMOTE ENGINEERING SERVICES RECENTLY ARE